January 2023: Campaign Safety Settings, Content Error Handling, Event Visibility

  • New! Campaign Safety Settings. Simon depends on your live data to power your highly personalized campaigns. At times, data issues (like data refresh delays or large unintended swings in segment size) prevent your campaigns from sending as intended. To help better manage these scenarios and ensure the right action is taken, we're introducing Campaign Safety Settings.
    • These settings come with sensible defaults, but can be adjusted by account admins. Additionally, we also support flow-level overrides in cases where a flow might require different behavior than the default behavior.
  • New! Content Error Handling. Simon provides a lot of flexibility when it comes to leveraging your data to build highly personalized content. But with this flexibility comes potential content errors.
    • We ensure invalid or malformed content is never sent out and we’ve now improved visibility and resolution of content errors by incorporating them into our flow delivery metrics. You can now see all contacts skipped due to content errors and the specific cause directly from a report.
  • New! Event Visibility. Stream your Simon Signal events in real-time using Event Visibility - our new product to help you troubleshoot, debug, and verify your events in real time!