There are two options for stopping a journey:

  • **Stop** shuts down the journey and all contacts in the journey will stop receiving messages (sends that are happening right then will still complete, however).

  • **Drain** prevents new contacts from entering the journey, but contacts who are already in the journey will continue to flow through it until they exit. When all contacts have exited the journey, it automatically stops.

To stop or drain a journey:

  1. Open the _running_ journey.

  2. Click the **ellipsis** next to the title.

  3. Select **Stop** or **Drain**.

  4. A pop-up displays to confirm you want to stop or drain, and to let you know how many journey versions are currently running. Click **cancel** to return to the Journey, or **Stop Journey**/**Drain Journey** to proceed:

Journey options

Journey options