🔨 Improved

• A count of outstanding Action Panel items now appears in the left navigation. This count combines both flows and datasets in review so you know how many are impacted right away.

• Usage Metrics updates: we updated the Flow Volume by Channel graph to show Triggered vs. Non-Triggered Volumes by Channel.

The Triggered vs. Non-Triggered Flows by Channel graph now shows the total flow volume broken down by marketing channel. Please note, due to the presentation of the information in this graph, it will always show the total amount for the entire time period selected, regardless of the granularity selection.

👍

Thanks for reading!

We look forward to updating you every week with new and improved product features as part of our Thursday release cycle. Any questions or comments? Feel free to leave feedback on the documentation page, via the Simon notifications, or directly with your account manager.

✨ New

• Segment Prioritization Lists are now available to everyone! Use this feature to avoid sending multiple messages to the same contact. Learn more below:

🔨 Improved

We resolved data syncing issues that could have resulted in data inaccuracies shown on the Delivery tab within the Flow Details page. This update includes interface improvements to help you understand the localized time period of the presented data. To learn more about Flow Delivery Metrics, click here.

👍

Thanks for reading!

We look forward to updating you every week with new and improved product features as part of our Thursday release cycle. Any questions or comments? Feel free to leave feedback on the documentation page, via the Simon notifications, or directly with your account manager.

🔨 Improved

• The Action Panel is now available for Contact Data, Lookup, and Data Lake dataset types.
• Data Extract Failure alert preferences are now bundled so you don't have to choose them one at a time. See Configure Simon notification and alert history to get started.

👍

Thanks for reading!

We look forward to updating you every week with new and improved product features as part of our Thursday release cycle. Any questions or comments? Feel free to leave feedback on the documentation page, via the Simon notifications, or directly with your account manager.

✨ New

• Simon Cards are now available to everyone! 🎉 On this dashboard, you can use Simon Cards to view your team’s activity, your own recent activity, and also receive updates on the latest news from Simon.

🔨 Improved

• You can now download tables in Link Activity Metrics into a .csv.

  All variants will be present on the same sheet with their variant identifiers for sorting and filtering. Each row also contains the flow name and flow identifiers in case you would like to merge Link Activity data across multiple flows.

• If you're part of our Segment Prioritization Lists Beta, you can now archive lists! Use this function when you no longer need a list and don't https://files.readme.io/5c789aa-linkActivityCSV.pngwant it to affect any campaigns.

✨ New

• The Iterable SMS Channel Action is now available! If you currently use Iterable to send triggered email messages or push notifications to your contacts, you can now also send native, Iterable SMS messages too. SMS is one more, highly effective tool you can use to reach your customers with either one-time campaigns or triggered messaging. For added value, make sure to combine with Simon’s best in class content and personalization tools to maximize conversion.

🔨 Improved

• We've added an additional validation to timestamp fields in Contact Event datasets to prevent unexpected dataset failures.

👍

Thanks for reading!

We look forward to updating you every week with new and improved product features as part of our Thursday release cycle. Any questions or comments? Feel free to leave feedback on the documentation page, via the Simon notifications, or directly with your account manager.

✨ New

• Database triggers are live for all! If you store derived events in your own database, such as an Abandoned Cart or Refund, you can choose to run triggered marketing campaigns off of these events directly from your database. This way, even if you refresh your own database at a frequent cadence, you can still send relevant and up to date messages beginning with a Complex Events Processor Trigger dataset and then a flow. To get set up with database triggers, contact your account manager.

👍

Thanks for reading!

We look forward to updating you every week with new and improved product features as part of our Thursday release cycle. Any questions or comments? Feel free to leave feedback on the documentation page, via the Simon notifications, or directly with your account manager.

✨ New

• The Data Dictionary is now available in segment criteria in Beta! Simon empowers your team to leverage tons of data to create powerful segments and content. With the amount of data available, it can be difficult to keep track of what these data are and where they came from. That’s where data dictionaries come in. With the current Data Dictionary you can:
  • View field descriptions and details
  • View contact object and event details
  • Insert fields into segment criteria after you've viewed their descriptions

🔨 Improved

• Action Panel updates now available to all: You can now explicitly flag specific datasets as skippable to keep them from holding up your pipe. If a dataset is not flagged as skippable but is not used within your account and there’s been at least one successful pipe run (data refresh), the dataset is implicitly skippable to keep your campaigns going.

You can also receive notifications about skipped datasets. See configure dataset notifications.

🔨 Improved

• In the Dataset view, the rules tab is now called the settings tab:

• We've also made some changes to Contact Events Datasets and Contact Object Datasets to give you control over your extract schedule!

  • We moved created, updated ts, and record ID from the Fields tab to the new settings tab under Extract Schedule.
  • We added extract type configurations to the UI.
  • For contact events, we moved Use from the fields tab to the new settings tab and added two additional configurations: Dataset Category and Unified Contact View Display Field.

👍

Thanks for reading!

We look forward to updating you every week with new and improved product features as part of our Thursday release cycle. Any questions or comments? Feel free to leave feedback on the documentation page, via the Simon notifications, or directly with your account manager.

✨ New

• Send Windows are now available for all users. Use these windows to configure active times of the day for triggered flows to send as soon as data has been refreshed. This feature is great for avoiding messaging during inactive times of day, like overnight.

👍

Thanks for reading!

We look forward to updating you every week with new and improved product features as part of our Thursday release cycle. Any questions or comments? Feel free to leave feedback on the documentation page, via the Simon notifications, or directly with your account manager.

✨ New and Improved

Contact event data for use in content is now available to all users! 🎉 Use event properties, like purchased items, prices, images and more to personalize your messaging to your customers.

👍

Thanks for reading!

We look forward to updating you every week with new and improved product features as part of our Thursday release cycle. Any questions or comments? Feel free to leave feedback on the documentation page, via the Simon notifications, or directly with your account manager.