Added

• Pre-Header Support: You can now specify the preheader of your email in the configuration of your campaign instead of the HTML of your template. Read more here.
• Journeys Alerts: We've added alerts to Slack for Journeys that require review in Action Panel so your team can review any unexpected changes.
• Send Now Confirmation: We've added an extra validation step when sending one-time flows immediately - no more accidental sends when you meant to save!

• Salesforce Marketing Cloud Actions: Flows beta now supports the Sync Contact to Data Extension action for our Salesforce Marketing Cloud integration.

Improved

• Journeys Re-entry Criteria: Journeys now support more flexible re-entry criteria to better target customers at the right time in their lifecycle.

• Klayvio Integration: Our bi-directional integration with Klaviyo now uses their updated APIs for both data ingestion and outbound syncing rather than relying on their v1 / v2 APIs that were deprecated at the end of June.
• OneSignal Integration: We now have a native OneSignal integration that supports web and mobile push.

Fixed

• Journeys Copy Branching: You are now able to successfully copy a step from another branch of an Event Triggered Journey, even when the branching uses an Event Split.

Added

• Login Page: There is now a redirect to request a demo for folks that may navigate to the Simon Data login page from our website that are not yet Simon users.

Improved

• Slack Alerts: Alerts are updated to display the instance name they're related to. If you have multiple Slack channels for different instances, it might be a good time to consider consolidating to streamline workflow depending on your team's structure.

• Content Index Page:The edit date year now displays on the content index page for both templates and content blocks

• SMS Integrations:Attentive and Twilio Send SMS to Contact actions in both Flows and Journeys, now have a dynamic approximate character count to help track if you're within downstream requirements for character limits per message. Refer to your SMS provider's documentation for further detail on character count limits and how special characters like emojis impact character count.

Fixed

• Experiment Details: Experiments with very long names no longer cause difficulty for users to properly view experiment details for a given flow. Previously, there were cases where experiment names were covering conversion criteria.

• You can now use multiple Braze accounts when you add the destination to a Beta Flow. To add multiple business units to your authentication, first contact your account manager to enable multiple sub-accounts, then follow the steps here.

• The counts for entries to individual nodes in Journeys metrics now include all live versions. We've updated our reporting to properly capture all historical entries to a given node:

  

📚 Documentation updates

• Your documentation site looks a little different! Developer guides are now available on docs.simondata.com, consolidated in the API reference:

• We updated the permissions required for Braze authentication and added details about how to enable multiple sub-accounts.
  • We updated how to choose from multiple sub-accounts when syncing a Simon segment attribute in Braze.
• We added Flow ID information to the Flows - Beta guide.

✅

Thanks for reading!

We look forward to updating you every week with new and improved product features as part of our release cycle. Any questions or comments? We want to hear them! Feel free to leave feedback directly on the documentation page or via the Support Center.

• Webhook authentication was updated to allow for 15 domains maximum (previously 5 maximum). You can now view all existing, connected domains from the integrations page.

• You can now send a webhook test in Flows - Beta.

• You can now download a CSV with all your dataset names and details from the Datasets Dashboard.

• Three new columns were added to the Datasets Dashboard: Last Row Count, Last Runtime, and Last Completion:

  

• The X-axis in Flow Delivery Metrics was updated to reduce the number of dates and improve all-time metrics legibility:

  

• You can now sync to SFTP-based SFMC channel actions using SSH to authenticate rather than OAuth credentials. This is configured in the SFMC SFTP form on the integrations page. Learn more here.

• The Jinja Generator is now available in the Simon Mail Drag and Drop editor and for use in custom contexts in Beta Flows. To access it from a Beta flow, add a field then click the book icon to open the full editor.

  

• Simon Mail Drag and Drop editor updates are live to all. You can now:

  • Reuse content blocks (great for headers and footers)

  • Preview templates with dynamic content and send test emails

  • Convert Simon Mail Drag & Drop templates to HTML

  • Pick custom contexts from any segment, not just your "All Contacts" segment.

  • Make a Drag and Drop template available in Event Triggered flows

    

• In beta, with the drag and drop editor you can now:

  • Create re-usable content blocks for your templates including headers and footers.
  • View a new content type column indicating if your template was created with the Drag & Drop Editor or with HTML.
  • Preview contact fields in templates.
  • Convert any Drag & Drop template to HTML with the drop down next to Edit. Note, this action duplicates the template as an HTML template, and you can't convert HTML to Drag & Drop.

• Multi-key Flow and Journey actions now select all available fields by default. Hover over the information button to see what field is sending. Mapping takes effect in all existing flows, so anything you change is retroactive.

• Simon Mail bcc and cc fields can now render Jinja syntax.

• Improved! We automated our workflow by migrating to a new API, which may result in increased match rates.

• New! ✨The Jinja Generator is now available to create AI generated Jinja content based on your prompts. To try it out, open a content template and click Jinja Generator. Learn more here.

• Draft and copy functionality now available in all Activate flows
• Auto-complete added to custom context editor in Activate flows. In addition to including code or using the full editor, you can now type a field name and it will auto-complete (removed the drop down fields).
  

• Great news! We've made some improvements to the Support Center:
  • We added a CC field to the ticket details so you can better see who else is receiving updates.
  • To aid with legibility and accessibility, our responses to Support Center tickets will now display rich text formatting, line breaks, and hyperlinks. Even better, your email responses will retain their formatting in the support center too!
• New to the Action Panel: Journeys in review
  • Journeys in review are now available in the Action Panel. From here you can learn why a Journey is blocked, then take action to allow it to proceed or not.

• New! Event-Based Branching now available in Journeys. Customize your customer journeys like never before! With this powerful feature, you can create personalized experiences based on real-time events, then tailor your marketing approach from the Journey builder itself.