Flows Overview

Getting Started

Flows begin your communication story's journey. To get started: from the left navigation, expand Campaigns, then click Flows.

The Flows Dashboard displays. From here you can click Create to build a new flow or search for an existing flow using a combination of drop-down filters, keywords, and tags.


Beta Flows

If you're using Simon Beta Flows, refer to Simon Beta Flows.

Follow one of these guides to achieve your goals:

Set up a one time message

Get started using flows
Send a one-time message
Set up a flow that sends on a recurring basisRecurring Flows
Understand when and why to target specific segmentsTarget a flow to a segment
Design personalized experiences for contacts based on the accumulated knowledge about that contact.Rule-Based Branching
Identify the best version of a marketing campaign to achieve your goals.Multivariate Experiments
Edit an existing flow

Export a flow for use elsewhere
Edit and export flows
Keep segments in sync with lists in various channels.Streams Actions
Understand sync status messagesSync Status
View a report of the number of contacts that were not processed when attempting to execute a flow.Flow Delivery Metrics
Understand how customers engage with the links in your messaging and if their placement in the message impacts customer engagement.View link activity
View experiment summary reportExperiment results