This action adds or removes contacts from Responsys PETs.
Considerations & Use Cases
- Any content fields aren't updated after the first time a contact is synced unless they exit and re-enter the flow
- If the selected PET is setup to require custom context, those fields pop up automatically in the flow action for you to configure the field values (custom context).
To get started:
- Create a flow.
- Under Destination, choose the Responsys channel then the Sync Contact To Profile Extension Table action.
- Configure the parameters described below:
|Profile Extension Table
|Name of the profile extension table within Responsys.
|Profile Extension Table Fields
|Custom context values to send to profile extension table.
Channel actions behave differently when used in different flows. The table below describes the differences for this action.
|Add a contact to a PET, once at send time
|By segment membership:
Add a contact to a PET, when that newly added contact joins a segment
By an event:
Add a contact to a PET, once when the contact performs a specific event
|Add or remove a contact from PET, when your data pipes update for all newly added or removed contacts
|Add a contact to a PET, on a schedule for all newly added contacts
Updated 3 months ago