Send Triggered Email To Contact

Overview

You can use Responsys to send triggered messages to your contacts. Using this action, contacts will receive an email containing the Responsys campaign template selected in the action. To edit the Responsys template, visit the Responsys Help Center to learn more.

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Considerations & Use Cases

  • This action alone doesn't result in a contact receiving an email. You need to set up an automation in Responsys to use the PET for a send.
  • If the API triggered send requires custom context, those fields won't pop up automatically in the flow action window to configure the field values (custom context).
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Configuration Parameters

ParameterDescription
Responsys Campaign NameName of the campaign within Responsys.
Custom ContextCustom context values for personalization.
Frequency CapNumber of sends per contact per period of time.

How this Action Functions by Flow

Channel actions behave differently when used in different flows. The table below describes this action's functions for each flow type.

Flow TypeFunction
  • *One-Time** (Recommended)
Send a message, once at send time
  • *Triggered** (Recommended)

By segment membership:
Send a message, when a newly added contact joins a segment

By an event:
Send a message, once when a contact performs a specific event

StreamN/A
RecurringSend a message, on a schedule to all newly added contacts