Multi-Factor Authentication

Multi-factor authentication (MFA) adds an extra layer of security by requiring authentication beyond a simple username and password when logging into your Simon Data account.

You can configure Simon Data’s Multi-Factor Authentication to accept a code sent to your mobile phone either via the Google Authenticator App, or an SMS message.

Who can use MFA?

MFA is available to all Simon Data customers that are not logging in using Single Sign-On (SSO). If your company uses SSO to sign in to Simon Data, you should enable MFA with your SSO provider. Contact your company’s IT team if you have questions about your company’s SSO configuration.

  • As an individual, you can enable MFA for your account alone
  • As an admin, you can require all individuals enable MFA for their accounts

How to enable MFA for your individual account

If you're admin requires you to enable MFA for your account, you'll be prompted at login to do so. Follow the steps on your screen.

You can also proactively enable MFA yourself with these steps:

  1. Click your profile (your name on the bottom of the left navigation):

  2. Toggle On.

Enable MFA for your accountEnable MFA for your account

Enable MFA for your account

  1. Once enabled:
    • You're prompted to set up your preferred MFA device
    • Simon prompts you for one of these methods every time you log in

How to require MFA for your organization

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Role permissions

You must be an account administrator to require MFA for your entire organization

  1. From the left navigation, expand Settings, then click Settings.
  2. Under Security, click Authentication.
  3. Toggle Require Multi-factor Authentication to on.
MFA for organizationMFA for organization

MFA for organization

Once MFA is enabled, Simon Data will prompt members of your organization to set up MFA the next time they log in.


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